So please be patient, that being said if you have previously pre-ordered Pops with K-Dog & Fish, you are guaranteed those Pops when they arrive! We will fulfill all previously placed pre-orders. We won't know we are receiving items until we get a shipping confirmation from Funko. *When it comes to previously Pre-Ordered Pops, please understand we are at the mercy of Funko as to when they will be delivered. *If you have previously placed an order that includes both 'In-Stock' Pops as well as 'Pre-Order' Pops we will wait until ALL of your Pops are in stock before shipping your order out. If you have any questions regarding your pre-orders please feel free to contact us. Thank you for your patience and understanding. Please note if you have outstanding pre-orders currently, they will be fulfilled! Your orders are still in good standing, we are just discontinuing offering pre-orders going forward. Which is not fair to us and our community, so going forward we will only offer NEW in stock items that we have received. Funko Distribution to Canada is too uncertain and there is no information given to us on release dates and there are far too many delays. PLEASE NOTE: PRE-ORDERS: We have discontinued offering Pre-Orders at this time.

All Exchanges and Returns must be in the same condition as you received them from us. Exchanges and returns for online orders can also be done at the Shop. We will happily then ship the exchanges back to you at no extra charge. The onus is on the customer to get them back to us. For any product issues, questions or concerns please contact us via email and Fish does not provide return labels for Exchanges or Returns. Please note: There are no exchnages or returns on Mystery Box items. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.Please note: Not all boxes can always be considered 'mint', sometimes there are manufacturing defects that can not be avoided. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice.

Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.

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